We think replies deserve more than a canned answer.
ReplyAuto AI started with a simple frustration: brands lose customers in the comments to slow replies, wrong answers, and questions that never get seen. We built a moderation tool that fixes that without taking humans out of the loop.
What we're building
Most tools in this space are built to watch: dashboards that tell you what people are saying. ReplyAuto AI is built to reply. The inbox is the product, and everything in it exists to get an accurate answer sent, fast.
We care as much about what doesn't get sent as what does. A draft only auto-posts when it's grounded in your real content and clears a safety gate; anything risky is handed to a person. Fast where it's safe, human where it matters: that is the whole point.
The principles behind the product
Grounded, not guessed
Replies should quote your real prices, policies, and products, or say nothing at all.
A human stays in control
Automation handles the safe, repetitive work; people handle judgment. Never a black box.
Accountable by default
Every reply is logged. You can always see what was sent, by whom, and why.
Your data is yours
We don't train models on your content or share it across workspaces.
Common questions
Who is ReplyAuto AI for?
Brands and support teams, especially Shopify stores and the agencies that run their social, who get more comments on Facebook and Instagram than they can keep up with by hand.
How do I get in touch?
Email help@replyauto.ai, or head to our contact page. We usually reply within two business days.
Read the Story Behind ReplyAuto AI
Create a workspace, connect your accounts, and stop typing the same answer twice.