Your Page comments, handled before you even open the app.
ReplyAuto AI reads incoming Facebook comments, drafts on-brand replies from your products and policies, and hands the sensitive ones straight to your team.
Set your Facebook reply rules
Control your auto-response settings based on the type of comment received. Routine questions can move faster while complaints and refund requests remain with your team.
Product questions
Generate answers from your product information.
Shipping & pricing
Respond to common purchase questions.
General FAQs
Reduce repeated manual replies.
Complaints
Hold negative comments for review.
Refund requests
Send refund requests to your staff.
Manage comments without checking every post
ReplyAuto AI gives your team one place to manage Facebook conversations, prepare useful responses, and quickly see which customers need human support. A Facebook automation tool can do more than send replies — ReplyAuto AI organizes comments, creates drafts, flags priority issues, and helps track completed conversations.
Prepare replies quickly
AI helps draft responses as comments arrive, reducing the need to start every answer from zero.
Handle common questions
Frequently repeated product and policy questions can be managed with less effort from your team.
Stay responsive
Automation can help routine replies continue when your team is busy or unavailable.
Set your own rules
Decide when automation is appropriate and when every response should receive human approval.
Give important comments priority
Customer complaints, refund concerns, and requests for direct help are kept visible for your team.
The same Facebook Page, less manual work
See how ReplyAuto AI changes the way your team handles everyday Facebook comments without removing human control.
Three steps from comments to replies
Connect Facebook
Link your Page and bring incoming comment activity into one organized workflow.
Add business context
Provide product information, FAQs, policies, and brand guidance so AI can prepare useful responses. Mention each product's real name and category in your posts so replies can match the right item in your Shopify store.
Control what posts
Use auto-response settings for routine questions while keeping sensitive conversations with your team.
Built for teams managing busy Facebook Pages
ReplyAuto AI helps different teams manage Facebook comments faster, reduce repeated work, and keep important customer conversations easier to handle.
Ecommerce brands
Answer repeated questions about products, shipping, availability, pricing, and store policies with business-aware replies.
Social media teams
Manage incoming comments from one workflow and spend less time checking individual posts throughout the day.
Customer support
Use auto responses for routine questions while keeping complaints, refunds, and sensitive issues available for human attention.
Agencies
Manage Facebook comment activity across client Pages with clearer workflows and less repeated manual work.
Common questions
Can I automatically reply to comments on my Facebook Page?
Yes. ReplyAuto AI can support auto-replies for eligible routine Facebook comments based on the knowledge base you set. Your team can also review generated drafts before they are posted, which is useful for businesses that want more control over public responses.
How does AI generate replies to Facebook comments?
The AI response generator uses the business information connected to ReplyAuto AI — products, FAQs, policies, pricing, shipping details, and brand guidance — to prepare a response based on what the customer asked instead of relying only on one fixed reply.
Can I choose which Facebook comments are answered automatically?
Yes. You can decide which types of comments are suitable for an auto response and which should remain under human review. Routine product and shipping questions may be automated, while complaints can stay with your team.
Can I auto reply to comments on a Facebook post?
Yes. Eligible comments can be included in an auto-reply workflow when your automation settings allow it. ReplyAuto AI can prepare or post responses to routine questions while keeping sensitive comments available for manual handling.
Does Facebook comment automation send the same reply to everyone?
No. ReplyAuto AI uses the content of the comment along with your connected business information to prepare a response that matches the question being asked, rather than sending one fixed message to every customer.
Can Facebook auto replies answer product and shipping questions?
Yes. Common questions about products, availability, pricing, shipping, and policies can be handled when the relevant information has been added to ReplyAuto AI, reducing the repeated typing your team handles.
What happens if a customer leaves a complaint or asks for a refund?
Sensitive comments are kept as an editable draft for human review instead of receiving a routine automated response. ReplyAuto AI helps separate complaints and other higher-risk conversations so your team can review the context before responding.
Automate the simple. Review the important.
Let ReplyAuto AI handle common Facebook questions while your team steps in for complaints, refund requests, and other sensitive conversations.